Terms & Conditions

Unistel is a brand of CORSAL S.r.l., registered office Lungo Po Alessandro Antonelli n. 21, 10153 Torino, VAT 13156860010, REA TO-1343353.

Operational contacts: info@unistel.it, phone +39 011 786 366.

“Site”: the Unistel website and its digital forms.

“Contact”: the form and channels (email, phone, WhatsApp) for information, availability and guided visits.

“Place request” (or “Request”): the online form to apply for a bed place, with details and documents. It is not an automatic booking and not a contract.

“Contract”: the hospitality agreement, signed at check-in and only after CORSAL S.r.l. accepts the request.

“Residences”: Corsica (Corso Corsica 7/55, 10134 Turin) and Albenga (Via Albenga 6-8, 10134 Turin).

Unistel provides university housing in Turin: places in single or double rooms at Corsica and Albenga, with ancillary services under an All-Inclusive plan, subject to availability and admission requirements.

Access is reserved for students regularly enrolled in: (a) a bachelor’s, master’s or single-cycle degree, a PhD or a specialization school at state or legally recognised non-state universities, excluding online-only universities; or (b) AFAM institutes (higher education in art, music and dance) or legally recognised artistic and music training institutes. Enrolment documentation is required with the place request.

The Site is for personal, informational use. Unlawful, fraudulent or harmful use is prohibited (including abusive automated submissions).

Content (text, images, trademarks, layout) is protected. Viewing is allowed; unauthorised commercial reproduction is not.

A guided visit is requested via Contact (visit topic), not via the place-request form.

Staff reply target: within 48 working hours of a complete request. This is an organisational commitment, not an automatic guarantee of acceptance.

An online request does not create a right to a place. Staff review availability, eligibility and documents.

Until then there is no obligation to assign a place. CORSAL S.r.l. may refuse incomplete, ineligible or unavailable requests, with reasons where appropriate.

For double rooms you may name a preferred roommate (same gender only): that person must submit a matching request. Matching remains subject to availability and staff checks.

Files are stored in a private archive accessible to authorised staff. Further processing details are in the Privacy Notice.

Fees shown on the Site are indicative All-Inclusive list prices, updated periodically. The contractual amount is the one stated in the acceptance message and/or contract.

The security deposit equals 2 months’ fees and must be paid in full no later than the signing of the agreement at check-in. For requests made through the Site it is paid in two instalments: the first, equal to 1 month, with the place offer, to reserve it; the balance of the deposit at check-in, when the agreement is signed. Amounts paid before signing are credited to the deposit.

The deposit is not an earnest payment (caparra): if you withdraw from the place before signing the agreement, section 12 applies.

The deposit is returned within 60 days of check-out, after inspection of the room and its inventory, less any amounts due and up to the amount actually paid.

The fee is normally paid every quarter in advance, by the methods (e.g. bank transfer) and deadlines stated in the acceptance message or contract.

The monthly fee is all-inclusive for: the bed place, utilities (electricity, water, heating), Wi-Fi, ordinary maintenance and access to common areas, plus periodic linen change where provided. Coin-operated laundry and optional on-demand cleaning are not included in the fee.

Unless otherwise agreed in writing, check-in is from 14:00 and check-out by 10:00. Exact arrival and departure dates are those in the acceptance message and/or contract.

If CORSAL S.r.l. revokes the assignment or does not make the Bed Space available on the agreed date, for reasons not attributable to you, the amounts paid as security deposit are refunded in full. Refunds are made within 30 days of the withdrawal or revocation, to the account the amounts came from.

During the stay — withdrawal from the agreement: You may withdraw by written notice with at least 90 days’ notice; if the notice is shorter, the fee for the missing days is due. There is a minimum stay of 6 months from check-in: if you leave earlier, the fee is due up to the end of the 6th month, unless there are serious and documented reasons (for example graduation, ending or transferring your studies, health or family reasons).

At the end of the stay: The security deposit is returned within 60 days of check-out, after inspection of the room and its inventory, less any amounts due.

During and after the stay, the hospitality agreement prevails over this summary.

Guests must follow the residence house rules (coexistence, common areas, no subletting, access and visitors). The rules are handed over or referred to in the contract and form part of it where provided.

To the extent permitted by law, Unistel / CORSAL S.r.l. is not liable for damage to guests’ personal belongings in rooms or common areas, except in cases of wilful misconduct or gross negligence.

Guests are responsible for damage to premises, systems and furniture under the contract and applicable law.

We may update these Terms for organisational, legal or product reasons. The update date appears at the top of the page. Relationships already governed by a contract follow the contractual clauses.

These Terms are governed by Italian law. For disputes about use of the Site and pre-contractual dealings — without prejudice to mandatory consumer-protection rules — the Court of Turin has jurisdiction.

General enquiries: info@unistel.it · +39 011 786 366. Privacy: privacy@unistel.it.